Refund Policy

Photobooth Bay warrants this product and its parts against defects in materials or workmanship for 1 year from the original ship date. During this period, Photobooth Bay will repair or replace defective parts with new or reconditioned parts at Photogooth Bay's option, without charge to you.

Due to the nature of our products, we can only offer store credit and replacement orders, refunds are not offered. NO refunds for returned items ALL SALES ARE FINAL on items purchased more than 14 days.

Incorrect or defective shipments must be returned in new condition and its original packaging to receive a refund credit. If we feel the goods have been used or in tampered condition, further action may be required to support a valid refund claim Returned shipments are also assessed a restocking fee of 25% (shipping costs cannot be refunded.)

If you are returning an item that qualified for a free item, the free item must be returned with the product that qualified you for a free item. All returns must be made within 14 days of receiving your merchandise.

We will not accept returns for custom items or seasonal items.