SHIPPING POLICY

Introduction

At photoboothbay.com, we strive to deliver your purchase as quickly and affordably as possible. We offer a range of shipping options to ensure you receive your items on your schedule.

Shipping Process + Delivery Time

The shipping is automatically calculated with UPS Ground shipping With a 25% handling fee.

Return & Refund Policy

If you're not completely satisfied with your purchase, we offer a 7-day return window from the date of receipt. To qualify for a return, the product must be unused and in original condition with its original packaging. All returns require an RMA form and valid RMA number, obtainable directly from us. Please note that a 20% restocking fee will apply to all returns.

After we inspect your returned item, we'll notify you of the return status. Approved returns will be refunded to your original payment method, with processing times depending on your card issuer's policies.

Shipping Guidelines for Returns

We accept returns. Buyers are responsible for covering return shipping costs. Shipping fees are non-refundable. If you're returning items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we do not guarantee receipt of returned items.

Return Exceptions & Restocking Fee

Certain items, including open music, software, and video games, are non-returnable. Products that have been used, worn, or altered are also not eligible for return or exchange. A 20% restocking fee will be applied to all returns, deducted from the refund. Original shipping and handling costs are non-refundable.

Contact Us

If you have any questions about your order's shipping status or if you require assistance with your shipping options, don't hesitate to get in touch with us:

Customer support: 24/7

Phone: +1(626) 367-9581

E-mail: jay@photoboothbay.com

Address: 12345 Mills Ave. Unit 28 Chino, CA 91710

Our customer service hours are from 8:00 AM to 5:00 PM, Monday through Friday.

Changes to Shipping Policy

We reserve the right to modify this shipping policy any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.